Tritech - Dedicated to Quality
Tritech International Ltd's commitment to quality is based on the belief that the effective and consistent implementation of operational systems, which reflect both customer and business requirements, will result in the continuous satisfaction of customer needs.
"The only priority for Tritech is customer service. We aim to bring value to our customers in everything we do, from the design of new products that meet their needs through to customer support, keeping our equipment working to maximum effect." said Simon Beswick, Managing Director of Tritech International Ltd.
Please let us know how we are doing. We carry out regular customer satisfaction surveys and look forward to receiving your comments. Contact quality@tritech.co.uk or complete our online customer feedback form.
BS EN ISO 9001:2008
Tritech International Ltd is delighted to announce that we have successfully been re-assessed against the BS EN ISO 9001:2008 standard, following an assessment by BM TRADA Certification in January 2010. BM TRADA Certification is a leading multi-sector certification body accredited by UKAS (United Kingdom Accreditation Service).
This internationally recognised and prestigious award for quality is an International Standard in use worldwide as a benchmark for Quality Management Systems.
Tritech International Ltd currently has been certified to this standard at both our sites (Aberdeen & Ulverston) with plans being made to change this to a multi site certification by 2011.
"Our customers, employees and technology partners will benefit as a result of this certification which validates the industry's most exacting requirements for quality procedures," said Bill Jaffray, QA & Process Improvement Manager of Tritech International Ltd.
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Investor in People
Tritech International Ltd has a culture that is deeply committed to investing in its people and ensuring continuous improvement. This culture extends to its attitude and approach to learning and development. A strong management team has developed a climate where all employees feel involved and empowered to develop and improve themselves.
Tritech International Ltd was first recognised as an Investor in People in February 2003. Since then it has been successfully reviewed against the IIP standard in 2005 and 2007.
In November 2003 Tritech International Ltd was selected as the First recipient of the IIP Scotland and Quality Scotland "People Development Award" in recognition of excellence in the use of Investors in People and EFQM.
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