COVID-19 Update - 26th March 2020

COVID-19 Update - 26th March 2020
26/03/2020

Updated Communication to Customers.

Tritech International Ltd. continue to monitor the situation regarding the COVID-19 corona virus using guidance from our parent company (MOOG Inc), the World Health Organisation and UK Government. We are reviewing business continuity plans on a daily basis to ensure the least possible disruption to our customers whilst protecting the safety of our employees and the communities in which we work.

We are following all government guidelines to prevent the spread of the virus. Any employee whose job can be done from home is now homeworking. In our production and repair facility at Ulverston, we are operating with a reduced workforce split over multiple shifts to ensure the appropriate physical distancing can be maintained.

We are also working closely with our suppliers to ensure continued supply of our raw materials where possible. A number of suppliers have confirmed that they are entering a temporary shutdown period or operating at restricted capacity and in time this will begin to affect our ability to supply some products. As of today, the majority of Tritech products are still available to order but we will respond to any enquiries on a case by case basis.

It will not be possible to respond to individual detailed questionnaires pertaining to our supply chain as the resources involved in gathering data and formulating responses would take the focus away from critical functions. However, in the event that Tritech determines that it will experience disruption or delays to customers we will pro-actively communicate to the affected parties as quickly as possible.

We intend, where possible, to continue shipping customer orders on the agreed dates. Therefore it is vital that you contact Tritech before the shipping date if you require any delay or change to the timing of shipment.

We will continue to monitor this situation closely and will advise of any changes in circumstances.

Sales contact details:

            Tel: +44 (0)7801 129104

            Email: Tritech-sales@moog.com

Kind regards,

 

Alastair Mitchell

Supply Chain Director

 

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